Return Authorization Form
We hope you are in love with your Luca + Danni purchase. However, if you are not completely satisfied, you may return your unworn, undamaged purchase with all original packaging within 30 days of the ship date for a full refund (less shipping costs).
*Note that we cannot accept returns for items marked as final sale, custom photo jewelry or personalized letter beads unless they are damaged upon arrival.
Exchanges
If you love your Luca + Danni purchase but need to exchange for another size or finish, we can help with that too! You may send unworn, undamaged purchases with all original packaging to our offices within 30 days of the ship date for an even exchange.
*Exchanges for orders are free of charge unless your exchange meets the following criteria in which case it will be subject to a $5 restocking/rewrapping fee:
- You are exchanging a custom item for a different size or bangle finish (custom charm finishes cannot be exchanged). This includes photo jewelry or the personalized letter bead
- You are exchanging an item from our sale page
- Your order was placed over 30 days ago
- Final sale items are not eligible for returns/exchanges
Since our products are hand-wrapped and handcrafted, it takes a real person time and care to re-wrap your piece to the correct size or finish. We appreciate your understanding and support ❤️
Shipping Instructions
Luca + Danni does not provide pre-paid shipping labels for returns but we recommend using a trackable and/ or insured shipping method to guarantee successful delivery of your return. You can send items back to us at the address below:
Luca + Danni Returns
838 Dyer Avenue
Cranston, RI 02920
